Responsible Gaming — GoldenReefTables

1. Our Commitment

GoldenReefTables is a social gaming platform — we do not offer real-money gambling of any kind. All currency on the platform is virtual and has absolutely no real-world monetary value. However, we recognise that any activity involving repetitive gameplay can become habitual, and we take our duty of care to every player seriously.

We are committed to:

Providing tools that empower every player to manage their own play time and habits.
Being transparent about the nature of our platform and the virtual-only status of all in-game currency.
Directing players to independent support resources when needed, without judgement.
Ensuring our platform is never used by anyone under the age of 18.
Continuously reviewing our features and practices through a responsible gaming lens.

If you are ever concerned about your gaming habits — or those of someone you care about — please read on. Help is always available.

2. Know the Signs

Even on a social gaming platform with no real-money stakes, it is important to be aware of behaviours that may indicate an unhealthy relationship with gaming. Consider reaching out for support if you notice any of the following signs in yourself or someone close to you:

Spending more time playing than originally intended, regularly.
Feeling anxious, irritable, or restless when unable to play.
Using gaming as the primary way to cope with stress, loneliness, or negative emotions.
Neglecting work, study, family, or social obligations in favour of gaming sessions.
Continuing to play despite wanting to stop or cut back.
Losing track of time while playing for extended periods.
Spending money on in-game purchases beyond what you are comfortable with or can afford.
Feeling that gaming is taking up a disproportionate amount of your thoughts or mental energy.
Concealing how much time or money you spend on games from family or friends.
Experiencing physical effects such as disrupted sleep, skipped meals, or reduced physical activity due to gaming.

Recognising these signs early is a positive step. You are not alone, and support is available — both through the tools we provide and the independent organisations listed below.

3. Our Tools

We provide a set of practical, easy-to-use tools within your Account Settings to help you stay in control of your gaming experience:

Session Time Limits

Set a daily, weekly, or monthly cap on the total time you spend playing on GoldenReefTables. When you approach your limit, we will display a reminder notification. When the limit is reached, your current session will end automatically and you will not be able to begin a new session until the limit period resets. Limits take effect immediately and can be lowered at any time; increasing a limit requires a 24-hour cooling period to prevent impulsive changes.

Cool-Off Periods

If you feel you need a break from the platform, our cool-off feature allows you to voluntarily suspend your account for a defined period:

24-hour cool-off — A brief pause, effective immediately.
7-day cool-off — A week-long break to reset your habits.
30-day cool-off — An extended period away from the platform.

During a cool-off period your account is locked and you will not be able to log in or access any games. Cool-off periods cannot be shortened or cancelled early. Your account and coin balance will be exactly as you left them when the period expires.

Spend Awareness

Your Transaction History in Account Settings provides a full record of every coin purchase, game wager, win, and bonus credit. Reviewing this history regularly can help you stay aware of your activity on the platform.

Account Closure

If you wish to permanently close your account, please contact our support team through the Contact page. Account closure is permanent and immediate.

4. Getting Help

If you are concerned about your gaming habits or the habits of someone you know, please do not hesitate to reach out to one of the independent organisations below. They offer free, confidential support from trained advisers and are available around the clock.

GamCare Free support and counselling for problem gambling in Great Britain. Helpline available 24/7. GambleAware Leading charity providing information, advice, and referrals to treatment for gambling-related harm. Responsible Gambling Resources and guidance to promote safe, responsible gaming practices for players and families. Gambling Therapy Global service offering free practical advice and emotional support for those affected by problem gambling.

5. Self-Assessment

Taking a moment to reflect honestly on your gaming habits is a valuable exercise. Ask yourself the following questions:

Do you regularly play for longer than you planned to?
Has gaming on GoldenReefTables caused you to neglect other activities you enjoy?
Do you feel you need to play to relax or escape from problems?
Have you spent money on coin purchases that you later regretted?
Has anyone close to you expressed concern about the time or money you spend gaming?
Do you hide how much time you spend on gaming platforms from people in your life?
Do you feel irritable or unsettled on days when you have not played?

If you answered "yes" to two or more of these questions, it may be worth taking a break and speaking to someone you trust or contacting one of the support organisations listed above. GoldenReefTables encourages all players to check in with themselves regularly — there is no shame in seeking help, and taking action early makes a significant difference.

Remember: GoldenReefTables is here for fun. If it stops being fun, it is time to step back.